Terms of Service

These Terms of Service (“Terms”) govern your relationship with this website (“Site”, or “our site”) operated by CNSHIPFORSHOP Limited and its affiliates and subsidiaries.
Please read these Terms of Service carefully before using the Service (“service”, “Services” or “services”).


1.1 This website is operated by CNSHIPFORSHOP Limited and its affiliates and subsidiaries, doing business and offering Service as CNShip4Shop (collectively referred to as “CNShip4Shop”, “we”, “us”, or “our”), your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

1.2 The Terms of Service represent a legally binding agreement between you (and your client, employer, or another entity if you are acting on their behalf) and CNShip4Shop, including the various entities that we use to operate locally in different countries.

1.3 These Terms apply to all visitors, users and others who access or use the Service, if you disagree with any part of the Terms, you may not access the Service and discontinue to use the Service immediately.

1.4 We reserve the right to make changes or modifications to these Terms without giving notice and with immediate effect; it is your responsibility to regularly review these Terms for any such changes. Your registration and continued use of the Services signify your acceptance of these Terms of Service. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


2.1 By creating a user account on this website or by using any Services provided by us, you acknowledge that you have read, understood, and agreed to be bound by the Terms of Service and represent that you have read and understood the same.

2.2 You warrant that all registration information submitted will be true, accurate, current, and complete. You will maintain the accuracy of such information and promptly update such registration information as necessary. All users who are under the age of 18 must have the permission of and be directly supervised by their parent or guardian to read and agree to these Terms of Service prior to using the Site.

2.3 If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse all current or future use of the Site (or any portion thereof).


3.1 It is your responsibility that all data that you transmit or relates to any activity you have undertaken using the Site and agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

  • You agree to comply with our security verification process by only creating one user account;
  • You will keep your password confidential and will be responsible for all use of your account and password;
  • You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  • You will not use the Site for any illegal or unauthorized purpose.

3.2 We reserve the right to limit user's access to the Site, issue a warning, temporarily suspend, indefinitely suspend or terminate User's registration and refuse to provide the Services to user if: (i) the user breaches these Terms or the documents it incorporates by reference; (ii) we are unable to verify or authenticate any information the user provides to us; (iii) we have reason to believe that the user's account may have been compromised; or (iv) the user conduct violates applicable law or is harmful to the interests of CNShip4Shop and its affiliates. We shall not be liable to user or to any other party for any damages, losses, costs, or expenses however caused by or arising out of such termination or suspension.


4.1 Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks and logos contained therein (the “Marks”) are owned or licensed to us.

4.2 Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.


5.1 We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and through third-party websites. When you create or make available any Contributions, you thereby represent and warrant that:

  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Service, or any applicable law or regulation.

5.2 Any use of the Site in violation of the foregoing violates these Terms of Service and may result in, among other things, termination, or suspension of your rights to use the Site.


6.1 As part of the functionality of the Site, you may link your account with online accounts you have with Third-Party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account.

6.2 By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time. Please note that your relationship with the Third-Party service providers associated with your Third-Party accounts is governed solely by your agreement(s) with such third-party service providers.


7.1 The Site may contain (or you may be sent via the Site) links to other websites ('Third-Party websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party content'). Such Third-Party websites and Third-Party content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party websites accessed through the Site or any Third-Party content posted on, available through, or installed from the site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party websites or the Third-Party content. Inclusion of, linking to, or permitting the use or installation of any Third-Party websites or any Third-Party content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party websites or to use or install any Third-Party content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site.

7.2 Any purchases you make through Third-Party websites will be from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable Third-Party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party content or any contact with Third-Party websites.


8.1 You, upon successful registration, will be allocated a CNShip4Shop address (“delivery address”) for each origin country or location that we have a warehouse in, which you may then provide to your online merchants as a delivery address when purchasing their products. You appoint us to accept delivery of products from your online merchants to the delivery address on your behalf and ship the products to your designated shipment address, and we shall accept such appointment in accordance with our Standard Trading Conditions.

8.2 We are not the selling agent, and you understand and agree that we are not the provider and/or vendor of the products you ship through our Services. We are not responsible for the quantity or quality of the products inside the parcel, or any loss or damage caused by the inadequate packaging, and for anything happened to the parcel before it is received by us including but not limited to any loss incurred due to the non-delivery, delay or damage of the parcel by delivery agents of your online merchants.

8.3 If the items received on your behalf is a result of fraudulent activity, related to a restricted or prohibited business or any illegal activity under applicable laws, we reserve the rights to take any action without further notice to you or any other party that it may deem necessary under the circumstances including but not limited to, terminate your account, returning the item to the merchant or sender, confiscation of the item, and reporting such activity to the local authority or governing body in which you reside in.


9.1 You are prohibited to ship through CNShip4Shop for the following types of products, we shall not be liable for any loss, damage, destruction of such products, and discontinue the service and can discard the products if we discovered the products are prohibited items.

  • Products that are classified as hazardous materials, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods), DOT (U.S. Department of Transport), UPU (Universal Postal Union) and any applicable government department or other relevant organization;
  • Any product related to illegal activities, or which is prohibited by law in the place of origin, the destination, or any sites through which such product transits;
  • Any product requiring specific licenses to store or distribute;
  • Any goods listed in the operator restrictions.

9.2 We reserve the rights to open the parcels and inspect the products, however, we do not have the obligation to examine the products. We may inform the Police, Customs, or any related law enforcement if we suspect the content may violate a statutory or authorities’ prohibition during the inspection, in particular the law provisions of the countries of the origin, destination, or transit.


10.1 We shall in accordance with the Terms of Service only be responsible for any loss of or damage to the parcel caused by the mistake or negligence of us, our employees, agents or subcontractors that is proven to have happened after our warehouse has received the parcel and during our delivery.

10.2 You agree that we shall not be responsible for the lost, damage, delay, wrongly delivered, undelivered of the parcel or providing inaccurate information or unable to provide information if it occurred due to include but not limited to the following situations, and will not adjust, refund or offer any compensation.

  • Any lost or damage to the contents when the parcel is sealed, and the packaging has no significant damage, and the receiver has not filed a written claim regarding the damage of the packaging;
  • Loss due to invalid tracking number, no entry record, missing or wrongly sent item;
  • Undelivered due to invalid information provided during registration;
  • Undelivered due to alternative instruction given by you, sender, or receiver, in verbal or written form;
  • Delay caused by not confirming and paying the tax and duty on time;
  • The parcel contains prohibited goods;
  • Additional fee for multiple deliveries due to invalid or incomplete address and/or unable to contact the receiver.

11.1 We are not responsible for any errors of the merchants in fulfillment of orders or otherwise. You will have to arrange with your merchant(s) for any returns, refunds, or exchange of items directly in accordance with the merchant’s terms and policies, including their policies on who will be responsible for the return fees. We are also not responsible for all defects in the products.

11.2 Any parcels that remain undeclared or unclaimed for more than 180 days from our receipt will be considered abandoned, we shall not offer any refunds or cancellations on abandoned parcels or parcels that contained prohibited items.


We shall not be responsible for any delay, inability to deliver, any loss incurred under unforeseeable circumstances, including but not limited to natural disasters: earthquake, tornado, storm, flood, fire, plaque, fog, snow, frost, or geological disasters or incidents that are not within our control e.g., war, plane crash or embargo, riot or civil commotion, industrial action.


13.1 You may have the option of choosing between a Delivered Duty Unpaid (“DDU”) Shipment or a Delivered Duty Paid (“DDP”) Shipment in some countries of the destination.

13.2 By using DDU Shipment, you choose not to pay in advance for any taxes and duties in respect of the Shipment arising in the destination country, of which the receiver will be billed accordingly. You acknowledge and agree that any local Custom charges, import taxes, import duties, or in general any extra charge(s) regarding the Shipment (“Taxes and Duties”), will be of your or receiver’s sole responsibility. We shall not be liable for any discrepancies between our Shipping Fees and any local fee, or additional delivery fee charged to you or the receiver.

13.3 By using DDP Shipment, you agree to pre-pay the Taxes and Duties in respect of the receiving country. We reserve the right to charge you using DDP Shipments additional fees in respect of excessive Taxes and Duties resulting from the incomplete and/or inaccurate information provided by you.


We shall not be liable for any loss, delay, or damage of items shipped, while in the hands of a local Customs. In addition, we shall not be held responsible if the local Customs confiscates, holds, or denies release of the Shipment to the receiver.


We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. The Site may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice and you agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.


In no event will we or our Directors, Employees, or Agents be liable to you or any Third-Party for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit, lost revenue, loss of data or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.


Notwithstanding any other terms and conditions to the contrary in these Terms of Service, these Terms of Service are governed by the law of Hong Kong, and any claim or dispute under these Terms of Service shall be determined exclusively by. the courts in Hong Kong and no other court.


The Site is provided on an as-is and as-available basis. You agree that your use of the Site and our Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability and non-infringement. We make no warranties or representations about the accuracy or completeness of the Site’s content, or the content of any websites linked to the Site. We shall assume no liability or responsibility for any (1) errors, mistakes or inaccuracies of content and materials, (2) personal jury or property damage of any nature whatsoever, resulting from you access to and us of the Site, (3) any unauthorised access to or use of our secure servers and/or therein, (4) any interruption or cessation of transmission to or from the Site, (5) any bugs, viruses, trojan horse, or the like which may be transmitted to or through the Site by any third-party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third-party through the site, any hyperlinked website, and we shall not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product through any medium or in any environment, you should use your best judgement and exercise caution where appropriate.


All transactions of CNShip4Shop including those under this Terms of Service are subject to their Standard Trading Conditions. A copy of CNSHIPFORSHOP Limited’s Standard Trading Conditions is shown at Appendix A and a copy of its affiliates’ and subsidiaries’ Standard Trading Conditions is available upon request by you. Each of these conditions shall be deemed to be incorporated in and to be a condition of any agreement between you and CNSHIPFORSHOP Limited and its affiliates and subsidiaries.


By choosing the option “Parcel Protection”, you confirm that

  • you do not authorize us to place, arrange or negotiate any contract of insurance for your shipments.
  • you do not authorize us to act as your insurance broker or insurance agent to place any insurance on your behalf.
  • you would like to purchase cargo insurance for your shipments by paying the insurance premium equivalent to 23% of the parcel value.
  • the cargo insurance for your shipments will be arranged by an insurance broker.
  • you authorize us to provide the insurance broker with such information, documents and instructions for you as they may require so that the insurance broker can make the necessary cargo insurance arrangements.
  • you authorize us to receive all the information and documents in respect of the cargo insurance from the insurance broker for you.
  • we on your behalf shall pay the cargo insurance premiums to the insurance broker.